Return and refund policy

Return & Refund Policy

We stand behind our product and want you to feel confident in your purchase.

60-Day Money-Back Guarantee

You have 60 days from the date of delivery to request a return or refund. If you’re not satisfied with your results, simply contact us and we’ll make it right.

Eligibility for Returns

To be eligible for a return:

  • The item must be in its original condition

  • The item must not be damaged due to misuse

  • Proof of purchase is required

Non-Returnable Items

For hygiene and safety reasons, certain used personal care items may not be eligible for return unless defective.

Refund Process

Once we receive and inspect your return, we will notify you of the approval status. If approved:

  • Refunds are issued to your original payment method

  • Processing time: 5–10 business days

Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account

  • Contact your payment provider

  • Then contact us for assistance

Important Disclaimer

We are not responsible for delays caused by shipping carriers, customs, or unforeseen logistical issues once the product has been dispatched.